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Haryana State Energy Minister Ranjit Singh on Tuesday warned electricity consumers to beware of fake messages and links sent by internet scammers. His warning came after several cases of people being scammed by online scams emerged.
In a statement, Singh said, “No one should fall prey to scammers by clicking on fake links. Consumer should be aware of fake messages like ‘Pay electricity bill; Otherwise you will be cut off in a few hours and so on. I appeal to the general public not to click on these links and to beware of online scammers.”
“A special campaign has been launched by DISCOMs to make people aware of online scammers as they are adopting new tactics every day to deceive people. Several cases have been reported where consumers said they are receiving a fake message on their mobile phone claiming that payment of their electricity bill is due and they will be disconnected if They did not pay the required amount.
He also explained, “The electric power units do not send such messages to consumers, nor do they threaten consumers with unplugging the power connections. They do not even ask them to call any number or click any link.”
If any consumer of electricity has an outstanding bill and receives such a message, he should be careful and not click on the link sent from unknown sources. The consumer shall not share his bank details, card details, one-time password, etc. with anyone. Keep alerting yourself and make others aware too,” Singh’s message reads.
He also said: “Once an invoice is generated by DISCOM for Energy, it is sent either via email or through a message to the registered mobile number… All such messages are sent through DISCOM approved IDs. Consumers should only use the official website of DISCOMs to check their bills online and make payments online. Even then, if any consumer has any doubt regarding their electricity bill, they can contact the nearest Electricity Office or Department of Electricity through the toll-free number 1800-180-4334.”
“In the event of electronic fraud, the complainant must immediately contact the electronic crime helpline No. 1930 and register his complaint on the same number,” the statement reads.
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