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Crash Team Rumble had a moderately successful launch, with both the community and critics rating the multiplayer title highly. The game revolves around the 4v4 PvP system where players can choose a special character from the Crash Bandicoot universe as they go around collecting Wumpa fruits and score points by handling them.
Each character has unique abilities that you can combine, resulting in unique gameplay scenarios. Thus, it is not surprising that the title saw an overwhelmingly positive response from the players. However, although there are many people who love every aspect of the new Crash Bandicoot title, some aren’t happy with the game’s serious performance issues.
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One problem that many seem to be having is that the pre-order bonuses are not showing up. For this reason, they cannot redeem exclusive bonuses from any of the editions.
While there isn’t a permanent solution to the problem at the moment, today’s Crash Team Rumble guide will walk you through how to deal with the “pre-order reward not showing up” error in the game.
Fixed “pre-order reward not appearing” bug in Crash Team Rumble
As mentioned, there are no permanent fixes for the “pre-order bonus not appearing” error in Crash Team Rumble. However, here are some solutions that you can try:
1) Restart the game
While this may not seem like much of a fix, it appears that many in the Crash Bandicoot community have gained access to pre-order bonuses by restarting the game a few times. So if you are on Xbox or PlayStation, you can try this and restart the game to check if you are able to redeem the rewards.
2) Confirm your prior purchase
It is also possible that the purchase you pre-ordered may not have been confirmed by the store. Check your email to see if you received any confirmation from PlayStation or the Microsoft Store regarding your purchase of the title, especially if your payment was charged.
If you have not received an email, you will need to contact customer support for the platform you are using.
3) Wait for the patch and update the game
The Crash Team Rumble developers are likely aware of all the performance issues the game is currently experiencing and will publish a patch or hotfix to address the “pre-order bonus not appearing” error in the game.
Thus, it is important to update the game to the latest version to fix most of the performance issues that you might encounter.
All Crash Team Rumble pre-order rewards
Deluxe edition
- Copy of Crash Team Rumble
- 25 levels unlocked for the Season 1 Premium Battle Pass
- Digital Proto Pack
- Unlock the Season 1 Premium Battle Pass
- Unlock the Season 2 Premium Battle Pass
- Access to the closed beta
- “retro thread” leather
Standard Edition
- Copy of Crash Team Rumble
- Access to the closed beta
- The skin of the “retro strands” of tuna
- Unlock the Season 1 Premium Battle Pass
Crash Team Bandicoot is now live and is currently available for PlayStation 5, PlayStation 4, Xbox One, Xbox Series X and Series S.
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