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Have you ever felt a little nervous or uncomfortable after understanding the rapid pace of artificial intelligence (AI) developments since ChatGPT was launched in November last year? Well, maybe you’re not alone because six in 10 urban Indians worry about the impact of AI on products and services while one in two Indians fear that AI will replace their jobs, according to a survey by Ipsos.

These findings are the results of a 31-country study of 22,816 adults conducted by the market research firm. While 51 percent of urban Indians fear that AI could replace their current job, around 62 percent believe that the job they are currently holding could change due to the impact of AI. Up to 65 percent of urban Indians expect changes in their daily lives in the next three to five years as a result of products and services that use AI.

Awareness of AI appears to be rather high among urban Indians who were part of the survey with 64 percent of them claiming to have a good understanding of AI, while 62 percent claimed to know about products and services that use AI.

Mixed feelings about AI group

A large number of Indian survey respondents seem to have positive feelings towards AI with 65 percent believing that the products and services that use it will have more benefits than disadvantages. 66 percent said they are excited about using such products. But on the other hand, about 58 percent said they are concerned about products and services that use AI.

They also have polarized opinions about whether AI will make things better in the next three to five years. Fifty-seven percent believed that AI would improve the amount of time it takes to do things while 50 percent felt that their health would improve because of AI. 48 percent believe that the job will be improved thanks to artificial intelligence. 54 percent believe that the Indian economy will improve due to AI, while 57 percent believe that their entertainment choices (including TV/video content, movies, music, books, and more) will improve due to AI.

The warning

The Indian part of the survey represents only a subset of its urban population belonging to the upper class, upper middle class and upper middle class in the central regions and townships in the first to three cities. This does not quite represent the urban population of India, let alone the total Indian population.



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