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Last updated: June 12, 2023, 09:12 AM IST
Many passengers have taken to Twitter to complain about flight delays and cancellations. (representative picture)
IndiGo Airlines took to Twitter and expressed its regret for the inconvenience caused while responding to a passenger’s tweet complaining about a delayed flight.
Chaos ensued after the temporary closure of the The main stand at Mumbai airport due to “bad weather” as passengers had to wait on Sunday night.
The India Meteorological Department (IMD) predicted rain and thunderstorms in Mumbai on Monday as Cyclone Biparjoy morphed into a ‘very severe cyclonic storm’, and is expected to hit the west coast on June 15.
IndiGo Airlines took to Twitter and expressed regret for the inconvenience it caused while responding to a passenger’s tweet complaining of a delayed flight.
“Flight to Mumbai has been delayed for the fourth time (due to operational issues) yet no clear communication. This mess is affecting the passenger schedule which should be appreciated. Really pathetic. Passengers should be given at least one more flight,” the passenger tweeted.
IndiGo responded by saying “it is never our intention to disrupt our riders’ plans” and promised to resolve the issue soon.
@employee @employeeFlight delayed to mumbai for the fourth time (due to operational issues) still no clear communication, such a mess affects the passenger schedule which has to be appreciated. pic.twitter.com/2MCiYX8Gdp– Teddy (@rankursingh) June 12, 2023
As passenger complaints piled up, Air India also issued a statement saying, “Adverse weather conditions and temporary closure of runway 09/27 at Mumbai Airport have resulted in delays and cancellations of some of our flights.”
“Extreme weather conditions and temporary closure of Runway 09/27 at Mumbai Airport, as well as other consequential factors beyond our control, have resulted in delays and cancellations of some of our flights. We regret the inconvenience caused to our guests, as we are doing our best to minimize disruptions,” Air India tweeted.
Important Information: Adverse weather conditions and temporary closure of runway 09/27 at Mumbai Airport, as well as other consequential factors beyond our control, have resulted in delays and cancellations of some of our flights. We are sorry for the inconvenience…
– Air India (airindia) June 11, 2023
Many passengers have taken to Twitter to complain about flight delays and cancellations.
An absolute mess @employee at Mumbai airport. The flight to Bangalore was delayed twice and the gate was changed five times. Making people look joking and running around the airport with luggage! Beyond irony! How shameful! 8.15 The new take-off and boarding time has not started yet! Ppl angry now! pic.twitter.com/C4KolqJPRo– Boris Dsouza (@boris_dsouza) June 11, 2023
Cyclonic storm “Peparjoy” has intensified into a “very severe cyclonic storm” and is likely to hit southwest Gujarat and neighboring Pakistani coasts.
Also Read: Gujarat on alert as ‘extremely severe’ Cyclone Pebargui near coast; High Tides and Rainfall in Mumbai | IMD predictions
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