Copy: @employee

– Rajeev Chandrasekhar 🇮🇳 (@Rajeev_GoI) June 16, 2023

In the original tweet, Bagri said the “Enhanced Smart Services” option is on by default and noted that the feature is used to send Indian users’ data — including call logs, SMS messages, and location information — to China. Realme’s parent company is BBK Electronics, the same Guangzhou-based company that is the parent company of Vivo, Oppo, OnePlus, and iQoo; All major Chinese phone brands are sold in India.

The “Enhanced Intelligence Services” feature that Bagheri cited and was inflated by the secretary is vaguely worded and looks like an intrusive feature. Indianexpress.com has confirmed that the feature is on by default on the Realme 11 Pro.

Realme 11 Pro Plus screenshot The feature is turned on by default on the Realme 11 Pro Plus.

According to the information in the phone’s settings, the Enhanced Smart Services feature is essential to many phones’ features. The phone charging optimization feature needs to collect location information and app usage statistics, and wallpapers and other customization features need to collect statistics about unread messages, missed calls and other important information, according to the feature information page in the phone user interface.

It also appears that the same feature is turned on by default on the OnePlus Nord CE 3 Lite. OnePlus is also a sub-brand of BBK Electronics.

Screenshot from OnePlus Nord CE Lite OnePlus Nord CE 3 also has the same feature, also turned on by default.

But this feature is not exclusive to Chinese smartphone brands. A look at the privacy settings on the Samsung Galaxy S20FE reveals that even the South Korean company has a tendency to enable the Send Diagnostic Data option by default. In the case of Samsung, the phone is also free to associate this diagnostic data with other information from your Samsung phone.

Screenshot from Samsung Galaxy S20 FE Samsung phones also seem to have a similar feature. This is from Samsung Galaxy S20 FE.

It’s not immediately clear what any of these companies plan to do with the data it collects from users’ phones, and if those functions are essential to the products and services they offer, it’s their responsibility to explain to users why. So.

Indianexpress.com has sent a request for comment to Realme representatives but has not yet received a response. This story will be reviewed and updated upon response.


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